The science of analyzing conversations, second by second | Elizabeth Stokoe | TEDxBermuda

Prof. Elizabeth Stokoe takes a run on what she terms the “conversational racetrack”—the daily race to understand each other when we speak—and explains how to avoid hurdles that trip us up and cause conflict. Elizabeth Stokoe is a British scientist. She studies conversation analysis. She is a professor at Loughborough University. She graduated from the University of Central Lancashire (Preston Poly) in 1993 with a traditional psychology degree. Then Stokoe completed three years PhD research at Nene College (Leicester University) with Dr. Eunice Fisher. Her research included videotaping interaction in university tutorials, and conducting conversation analyses of topic production, topic management, academic identity, and the relevance of gender. She developed these and other interests while working at the Institute of Behavioural Sciences (University of Derby, 1997-2000) and University College Worcester (2000-2002). Stokoe joined the Department of Social Sciences at Loughborough in October 2002 and was promoted to Reader (2007) and Chair (2009). She teaches on the BSc Social Psychology programme, covering modules in relationships, qualitative methods and forensic psychology.  

Stokoe developed the Conversation Analytic Role-play Method (CARM), an approach based on evidence about what sorts of problems and roadblocks can occur in conversation, as well as the techniques and strategies that best resolve these problems.[2] CARM won Loughborough University's Social Enterprise award (2013).